{"product_id":"microsoft-surface-laptop-4-13-5-inch-intel-core-i7-1185g7-16gb-ram-512gb-ssd-touchscreen-laptop","title":"Microsoft Surface Laptop 4 13.5 Inch Intel Core i7 16GB RAM 512GB SSD Touchscreen Laptop","description":"\u003cp\u003eShams Al Sahil supplies carefully selected laptops, televisions and consumer electronics to customers across the UAE. Every device is inspected before dispatch and backed by store warranty support, so buyers in Dubai, Abu Dhabi, Sharjah and the Northern Emirates can order with confidence. Competitive pricing, honest condition grading and responsive after-sales service are the standard here — whether you are buying a single laptop for personal use or equipping a small team.\u003c\/p\u003e\n\n\u003cp\u003eThe Microsoft Surface Laptop 4 13.5 inch is a premium ultraportable built around an 11th Gen Intel Core i7-1185G7 processor, 16GB of LPDDR4x memory and a 512GB SSD. Its 13.5 inch PixelSense touchscreen runs at 2256 x 1504 resolution in a 3:2 aspect ratio, showing noticeably more vertical content than a standard 16:9 laptop screen — useful for documents, spreadsheets, code and web pages. Weighing roughly 1.26–1.29kg with a rated battery life of up to 17 hours of typical use, it suits professionals, university students and business users in the UAE who need a light, quiet, well-built machine for daily work, meetings and travel. Supplied in Excellent Condition with Windows 11 Pro installed.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e11th Gen Intel Core i7-1185G7:\u003c\/strong\u003e Quad-core processor with a 3.00GHz base frequency, handling heavy multitasking, large spreadsheets and dozens of browser tabs without slowing down.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e16GB LPDDR4x Memory:\u003c\/strong\u003e High-speed soldered memory that keeps Teams, Excel, Chrome and background apps running together smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e512GB SSD Storage:\u003c\/strong\u003e Fast solid-state storage for near-instant boot times, quick file transfers and plenty of room for documents, photos and project files.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e13.5 Inch PixelSense Touchscreen:\u003c\/strong\u003e 2256 x 1504 resolution with 10-point multi-touch and Surface Pen support, so you can tap, scroll, annotate and sign directly on screen.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e3:2 Aspect Ratio Display:\u003c\/strong\u003e Taller than a typical widescreen laptop panel, showing more rows of a spreadsheet or more lines of a document before you scroll.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntel Iris Xe Graphics:\u003c\/strong\u003e Integrated graphics capable of photo editing, 4K video playback and multi-monitor output without a separate graphics card.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUp to 17 Hours Battery Life:\u003c\/strong\u003e Rated for typical device usage, comfortably covering a full working day away from a power socket.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUltraportable 14.5mm Chassis:\u003c\/strong\u003e Approximately 1.26–1.29kg and just 14.5mm thin, easy to carry between office, campus and client meetings.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWindows Hello Face Sign-In:\u003c\/strong\u003e Infrared camera unlocks the laptop by looking at it — faster and more secure than typing a password.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOmnisonic Speakers with Dolby Atmos:\u003c\/strong\u003e Speakers concealed beneath the keyboard deliver clear audio for calls, meetings and media.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDual Far-Field Studio Microphones:\u003c\/strong\u003e Picks up your voice clearly on video calls, even at normal speaking distance from the screen.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWindows 11 Pro Installed:\u003c\/strong\u003e Includes BitLocker device encryption, Remote Desktop and domain join features aimed at business and professional users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThe Microsoft Surface Laptop 4 is Microsoft's premium traditional clamshell laptop, launched in April 2021 and positioned against machines like the Dell XPS 13 and Apple MacBook Air. This particular configuration pairs the 13.5 inch chassis with the Intel Core i7-1185G7 processor, 16GB of memory and a 512GB SSD — the specification most professionals choose when the entry-level i5 with 8GB feels limiting.\u003c\/p\u003e\n\u003cp\u003eWhat distinguishes the Surface Laptop 4 from most Windows ultraportables is the combination of a touch-enabled 3:2 display, a genuinely quiet fan profile, and a build quality that has held up well over time. It is a machine designed for people who spend their day in documents, browsers, communication apps and video calls rather than one built for gaming or heavy 3D rendering. Understanding that focus is the key to knowing whether it is the right laptop for you.\u003c\/p\u003e\n\n\u003ch2\u003eDisplay and Touchscreen\u003c\/h2\u003e\n\u003cp\u003eThe 13.5 inch PixelSense touchscreen runs at 2256 x 1504 resolution, giving a pixel density of 201 PPI — noticeably sharper than a standard 1080p laptop panel of the same size. Text edges look clean and small fonts stay legible, which matters over a long working day.\u003c\/p\u003e\n\u003cp\u003eThe more consequential detail is the 3:2 aspect ratio. Most laptops use 16:9, which is optimised for video but wastes vertical space in almost every productivity application. A 3:2 panel is taller relative to its width, so you see more rows in Excel, more of a PDF page, and more lines of code before scrolling. Once you have worked on a 3:2 screen, going back to 16:9 tends to feel cramped.\u003c\/p\u003e\n\u003cp\u003eThe display supports 10-point multi-touch and works with Surface Pen for annotation, mark-up and signatures. Note that Surface Pen is sold separately and is not included with this listing. Microsoft individually colour-calibrates these displays at the factory, and the panel is bright enough for indoor office use and shaded outdoor working, though like most glossy touchscreens it reflects direct sunlight.\u003c\/p\u003e\n\n\u003ch2\u003ePerformance\u003c\/h2\u003e\n\u003cp\u003eThe Intel Core i7-1185G7 is an 11th Gen Tiger Lake processor with four cores, eight threads and a 3.00GHz base clock. In practical terms this configuration handles a heavy office workload comfortably: large Excel models, twenty or more browser tabs, Teams or Zoom running in the background, Photoshop for image work, and multiple Office documents open at once.\u003c\/p\u003e\n\u003cp\u003eThe 16GB of LPDDR4x memory running at 4267 MT\/s is the specification that makes the difference for most users. Where an 8GB machine starts swapping to disk and stuttering under a heavy tab load, 16GB keeps everything resident in memory. This memory is soldered to the mainboard and cannot be upgraded later, which is precisely why buying the 16GB configuration up front matters.\u003c\/p\u003e\n\u003cp\u003eStorage is a 512GB SSD, reporting as approximately 477GB formatted — this is normal and reflects how drive capacity is calculated, not a fault. Boot times are a matter of seconds and large file transfers complete quickly.\u003c\/p\u003e\n\u003cp\u003eWhere this laptop is not the right tool: sustained 3D rendering, serious video editing timelines, or modern AAA gaming. Those workloads need a dedicated graphics card, and the Surface Laptop 4 does not have one.\u003c\/p\u003e\n\n\u003ch2\u003eGraphics\u003c\/h2\u003e\n\u003cp\u003eGraphics are handled by integrated Intel Iris Xe Graphics. This is capable integrated silicon — comfortable with 4K video playback, photo editing in Lightroom or Photoshop, light video trimming, and driving external monitors. Some older and less demanding titles are playable at reduced settings.\u003c\/p\u003e\n\u003cp\u003eIf you see the graphics memory reported as a small figure such as 128MB in Windows settings, that is a reporting quirk of shared-memory integrated graphics rather than an indication of the actual capability. Iris Xe dynamically allocates system memory as required.\u003c\/p\u003e\n\n\u003ch2\u003eSmart Features and Software\u003c\/h2\u003e\n\u003cp\u003eThe laptop is supplied with Windows 11 Pro installed. The Pro edition adds features aimed at business and professional users over Windows 11 Home, including BitLocker drive encryption, Remote Desktop host capability, Group Policy management and Azure Active Directory domain join. For a company laptop, a freelancer handling client data, or anyone who needs to encrypt a device that travels, Pro is the meaningful edition.\u003c\/p\u003e\n\u003cp\u003eWindows Hello facial recognition uses the infrared camera to sign you in by looking at the screen. It is fast, works reliably in varied lighting, and removes the friction of typing a password several times a day.\u003c\/p\u003e\n\n\u003ch2\u003eConnectivity\u003c\/h2\u003e\n\u003cp\u003ePort selection is deliberately minimal, which is worth understanding before you buy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1 x USB-C port\u003c\/li\u003e\n\u003cli\u003e1 x USB-A port\u003c\/li\u003e\n\u003cli\u003e3.5mm headphone jack\u003c\/li\u003e\n\u003cli\u003eSurface Connect port for charging and Surface Dock\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWireless connectivity is Wi-Fi 6 (802.11ax) and Bluetooth 5.0. Wi-Fi 6 delivers better performance on congested networks, which is relevant in UAE apartment buildings and busy offices where many devices compete for bandwidth.\u003c\/p\u003e\n\u003cp\u003eOne important clarification: the USB-C port on the Surface Laptop 4 is \u003cstrong\u003enot\u003c\/strong\u003e Thunderbolt. It supports data, display output and charging, but not Thunderbolt-specific accessories such as external GPU enclosures or Thunderbolt-only docking stations. If your workflow depends on Thunderbolt, this is the specification to check first.\u003c\/p\u003e\n\u003cp\u003eThere is no HDMI port, no SD card reader and no Ethernet port. A USB-C hub or the Surface Dock covers these if you need them.\u003c\/p\u003e\n\n\u003ch2\u003eSound and Video Calling\u003c\/h2\u003e\n\u003cp\u003eOmnisonic Speakers are concealed beneath the keyboard rather than sitting behind visible grilles, and they support Dolby Atmos. Audio is clear and well-projected for a laptop of this size — perfectly good for calls, presentations and casual media, though as with any ultraportable, bass response is limited.\u003c\/p\u003e\n\u003cp\u003eFor video calls, the laptop pairs a 720p HD front-facing camera with dual far-field Studio Microphones. The microphones are the standout element: they pick up your voice clearly at normal seated distance without needing a headset, which makes a practical difference across a day of meetings.\u003c\/p\u003e\n\n\u003ch2\u003eDesign and Build\u003c\/h2\u003e\n\u003cp\u003eThe Surface Laptop 4 measures approximately 308mm x 223mm x 14.5mm and weighs roughly 1.26kg in Alcantara finishes or 1.29kg in metal finishes. It slides easily into a backpack or slim laptop bag and is genuinely comfortable to carry daily.\u003c\/p\u003e\n\u003cp\u003eThe keyboard is backlit with a well-judged amount of key travel, and the precision trackpad is large and accurate. Build quality is a consistent strong point — the chassis feels solid with minimal flex, and the hinge opens smoothly while holding the screen steady when you tap it.\u003c\/p\u003e\n\n\u003ch2\u003eBest Uses\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBusiness and corporate users\u003c\/strong\u003e who need a light, secure machine with Windows 11 Pro for travel and client meetings\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUniversity students\u003c\/strong\u003e handling research, assignments, referencing and long library sessions on battery\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsultants, accountants and analysts\u003c\/strong\u003e working in large spreadsheets, where the 3:2 display earns its keep every day\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote and hybrid workers\u003c\/strong\u003e spending significant time on Teams, Zoom and Google Meet\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWriters, editors and content professionals\u003c\/strong\u003e who value screen height, keyboard feel and quiet operation\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnyone replacing an ageing laptop\u003c\/strong\u003e who wants premium build quality and a touchscreen without moving to a much heavier machine\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIt is less suitable for gaming, 3D and CAD work, or video editing at 4K — and for anyone who needs a wide selection of built-in ports without a hub.\u003c\/p\u003e\n\n\u003ch2\u003eWhy Buy the Surface Laptop 4 13.5 Inch i7 Configuration?\u003c\/h2\u003e\n\u003cp\u003eThis specific configuration hits a sensible balance. The i7-1185G7 with 16GB of memory is enough headroom for demanding office workloads for years, and because the memory is soldered and cannot be upgraded later, buying 16GB now is the decision that protects the machine's useful life. The 512GB SSD is a practical middle ground — meaningfully more room than a 256GB drive without paying for 1TB you may not fill.\u003c\/p\u003e\n\u003cp\u003eAdd the 3:2 touchscreen, up to 17 hours of rated battery life, a strong keyboard and a chassis that stays quiet under load, and you have a laptop that is pleasant to use for eight hours at a stretch. Supplied in Excellent Condition through Shams Al Sahil with store warranty support and a return window, it offers the premium Surface experience at a considerably lower cost than buying new.\u003c\/p\u003e\n\n\u003ch2\u003eProduct Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBrand\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eMicrosoft\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Name\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSurface Laptop 4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Type\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTouchscreen Ultraportable Laptop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel Year\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2021\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eScreen Size\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e13.5 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eResolution\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2256 x 1504 (201 PPI)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDisplay Technology\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePixelSense Touchscreen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAspect Ratio\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e3:2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTouch\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e10-point multi-touch, Surface Pen compatible (Pen not included)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProcessor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e11th Gen Intel Core i7-1185G7, 4 cores \/ 8 threads, 3.00GHz base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGraphics\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIntel Iris Xe Graphics (integrated)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRAM\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e16GB LPDDR4x @ 4267 MT\/s (soldered, not upgradeable)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eStorage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e512GB SSD (approx. 477GB formatted)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eOperating System\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eWindows 11 Pro (64-bit)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eUSB-C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1 x USB-C (not Thunderbolt)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eUSB-A\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1 x USB-A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAudio Jack\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e3.5mm headphone jack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProprietary Port\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSurface Connect\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWi-Fi\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eWi-Fi 6 (802.11ax)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBluetooth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eBluetooth 5.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCamera\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e720p HD front-facing camera with Windows Hello face authentication\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAudio\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eOmnisonic Speakers with Dolby Atmos; dual far-field Studio Microphones\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eKeyboard\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eBacklit keyboard with precision trackpad\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSecurity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eWindows Hello face sign-in, TPM 2.0, BitLocker support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDimensions\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e308mm x 223mm x 14.5mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 1.26kg (Alcantara) \/ 1.29kg (metal finish)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBattery Life\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUp to 17 hours typical device usage (manufacturer rating)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCondition\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eExcellent Condition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003ch3\u003eIs the Surface Laptop 4 13.5 inch good for office and business work?\u003c\/h3\u003e\n\u003cp\u003eYes, this is the workload it was designed for. The Core i7-1185G7 with 16GB of memory handles large spreadsheets, heavy browser use, Teams calls and multiple Office documents simultaneously. The 3:2 display shows more rows and lines than a standard widescreen laptop, and Windows 11 Pro adds BitLocker encryption and domain join for corporate environments.\u003c\/p\u003e\n\n\u003ch3\u003eWhat is the screen resolution of the Surface Laptop 4 13.5 inch?\u003c\/h3\u003e\n\u003cp\u003eThe display runs at 2256 x 1504 resolution, giving 201 pixels per inch. It uses a 3:2 aspect ratio rather than the more common 16:9, which means it is taller relative to its width. In practice this shows more vertical content in documents, spreadsheets and web pages before you need to scroll.\u003c\/p\u003e\n\n\u003ch3\u003eIs the RAM upgradeable on the Surface Laptop 4?\u003c\/h3\u003e\n\u003cp\u003eNo. The 16GB of LPDDR4x memory is soldered directly to the mainboard and cannot be upgraded or replaced later. This is standard for thin-and-light laptops of this class. It is the main reason the 16GB configuration is worth choosing over the 8GB version if you want the machine to stay comfortable for several years.\u003c\/p\u003e\n\n\u003ch3\u003eDoes the Surface Laptop 4 have a touchscreen?\u003c\/h3\u003e\n\u003cp\u003eYes. The 13.5 inch PixelSense display supports 10-point multi-touch, so you can tap, swipe, pinch and scroll directly on screen. It also works with Surface Pen for handwriting, annotation and signing documents. Surface Pen is sold separately and is not included with this laptop.\u003c\/p\u003e\n\n\u003ch3\u003eDoes the USB-C port support Thunderbolt?\u003c\/h3\u003e\n\u003cp\u003eNo. The Surface Laptop 4 has a standard USB-C port that handles data transfer, display output and charging, but it is not Thunderbolt certified. Thunderbolt-specific accessories such as external GPU enclosures and Thunderbolt-only docks will not work. Standard USB-C hubs, monitors and chargers work normally.\u003c\/p\u003e\n\n\u003ch3\u003eWhat ports does the Surface Laptop 4 13.5 inch have?\u003c\/h3\u003e\n\u003cp\u003eIt has one USB-C port, one USB-A port, a 3.5mm headphone jack, and the Surface Connect port used for charging and the Surface Dock. There is no HDMI, SD card reader or Ethernet port built in. A USB-C hub covers those connections if your setup requires them.\u003c\/p\u003e\n\n\u003ch3\u003eHow long does the battery last?\u003c\/h3\u003e\n\u003cp\u003eMicrosoft rates the 13.5 inch Intel model at up to 17 hours of typical device usage. Real-world results depend on screen brightness, workload and wireless use — expect noticeably less during video calls or sustained heavy work, and closer to the rating during document editing and browsing at moderate brightness.\u003c\/p\u003e\n\n\u003ch3\u003eCan the Surface Laptop 4 handle gaming?\u003c\/h3\u003e\n\u003cp\u003eOnly lightly. The integrated Intel Iris Xe graphics can run older and less demanding titles at reduced settings, along with browser and casual games. It is not suitable for modern AAA gaming, which needs a dedicated graphics card. This laptop is built for productivity, portability and battery life rather than gaming performance.\u003c\/p\u003e\n\n\u003ch3\u003eIs it good for video editing or graphic design?\u003c\/h3\u003e\n\u003cp\u003eIt is well suited to photo editing in Photoshop or Lightroom and light video trimming, helped by the sharp, colour-calibrated display and 16GB of memory. Sustained 4K video editing, 3D rendering and CAD work will be slow, as those workloads require dedicated graphics hardware that this model does not include.\u003c\/p\u003e\n\n\u003ch3\u003eDoes it come with Windows 11 Pro or Home?\u003c\/h3\u003e\n\u003cp\u003eThis unit is supplied with Windows 11 Pro installed. Pro adds BitLocker drive encryption, Remote Desktop host capability, Group Policy management and Azure AD domain join over the Home edition — features that matter for business users, IT-managed fleets and anyone handling sensitive client data on a portable device.\u003c\/p\u003e\n\n\u003ch3\u003eHow much does the Surface Laptop 4 13.5 inch weigh?\u003c\/h3\u003e\n\u003cp\u003eApproximately 1.26kg for Alcantara-finish models and 1.29kg for metal-finish models, at 14.5mm thick. It fits comfortably in a standard backpack or slim laptop sleeve and is light enough to carry daily between office, campus and meetings without noticeable strain.\u003c\/p\u003e\n\n\u003ch3\u003eWhy does the storage show as 477GB instead of 512GB?\u003c\/h3\u003e\n\u003cp\u003eThis is normal and not a fault. Drive manufacturers calculate capacity in decimal gigabytes while Windows reports in binary, and a portion is reserved for system and recovery files. A 512GB SSD typically displays as roughly 477GB of usable capacity in Windows. Nothing is missing or faulty.\u003c\/p\u003e\n\n\u003ch3\u003eIs the Surface Laptop 4 available in the UAE with warranty?\u003c\/h3\u003e\n\u003cp\u003eYes. This unit is stocked and dispatched within the UAE by Shams Al Sahil and includes a 1 Year Store warranty along with a 15-Day Return Policy. Delivery is available across Dubai, Abu Dhabi, Sharjah and the Northern Emirates. Warranty and returns are handled locally rather than through an overseas process.\u003c\/p\u003e\n\n\u003ch3\u003eWhat does Excellent Condition mean for this laptop?\u003c\/h3\u003e\n\u003cp\u003eExcellent Condition at Shams Al Sahil means the product is unused, supplied with all accessories, and covered by a 1 Year Store warranty and a 15-Day Return Policy. Full details are set out in the condition section below so you know exactly what you are receiving before you order.\u003c\/p\u003e\n\n\u003ch2\u003eWhat does \"excellent condition\" mean by SAS?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eProduct is Unused.\u003c\/li\u003e\n\u003cli\u003eAll Accessories are included.\u003c\/li\u003e\n\u003cli\u003e1 Year Store warranty. (For complete peace of mind)\u003c\/li\u003e\n\u003cli\u003e15-Day Return Policy.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Microsoft","offers":[{"title":"Default Title","offer_id":51566437564731,"sku":null,"price":1499.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0771\/7185\/1579\/files\/Laptop4.png?v=1787132448","url":"https:\/\/www.shamsalsahil.com\/products\/microsoft-surface-laptop-4-13-5-inch-intel-core-i7-1185g7-16gb-ram-512gb-ssd-touchscreen-laptop","provider":"Shams Al Sahil","version":"1.0","type":"link"}