Frequently Asked Questions

 

What kind of warranty is included?

We provide a 12-month store warranty on TVs and other products. Laptops, monitors, and home appliances include a 6-month store warranty. The applicable warranty is shown on the product page or order documentation.

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Do you ship and install TVs?

Yes, we offer shipping and installation for TVs. You can also choose store pickup or next-day delivery for added convenience.

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Do you sell in bulk?

Yes, we offer bulk sales for businesses, hotels, and restaurants. Please contact us for bulk pricing and details.

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What is your return policy?

We accept eligible returns within 15 days. For change-of-mind or other customer-responsibility returns, the customer must pay the applicable collection or return shipping charge.

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Do you offer exchanges or trade-ins?

Yes, we offer trade-in and exchange options. Contact us for more details.

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What payment options are available?

We accept the following payment methods:

• Cash on Delivery (COD)

• Mastercard

• Visa

• Payment link (Apple Pay & Samsung Pay)